Help

Get
support

We are here to help you preserve memories and use Legatum with confidence.

Account & billing

Questions about plans, subscriptions, or invoices? Visit Subscription in the app or email support with your account email.

Plans range from Free (1 persona, text chat) through Foundation (25 personas, API access). See Terms & Conditions for plan details.

Personas & training

Need help importing WhatsApp exports, Google Drive folders, or manual uploads? Our guides walk through each training category: conversations, voice, stories, biographical facts, relationships, and visual reference.

Contact

Email: ask@legatum.solutions

We aim to respond within two business days. For press enquiries, see Press.